Coffee Parts

Our products are delivered via: Registered Post (E-Parcel), Express Post (E-Parcel Express) or by Courier. An email with the consignment tracking number is sent at the end of the business day, if applicable. Shipping duration is generally the next working day (from when payment has been received by Coffee Parts) depending on the location of the customer. In the event that our couriers return the goods to us as undeliverable for any reason, additional delivery charges may apply to cover the cost of redelivery. If orders are subsequently cancelled, any refund will have all delivery charges deducted from any refund amount given.

1. How is my order delivered?

All parcels are picked up from the Coffee Parts warehouse by either Australia Post for orders under 20kgs, or couriers for orders above, every business day. All parcels are sent by either Registered Post (E-Parcel), Express Post (E-Parcel Express), International Registered Post or International Express Post, and all parcels have tracking numbers whcih are emailed to you at the end of the day. If you have not received your parcel within the specified time frame and believe that it could be lost or delayed, you may call the Coffee Parts warehouse on 02 9666 6114, from Monday to Friday, 9am - 5pm or you can email info@coffeeparts.com for more information.

2. How much is postage and handling if my order is being sent within Australia?

Postage and Handling for orders being sent within Australia is a flat rate fee of $10.00 for all orders under 3kgs. Order above this weight may incur further charges.

3. How much is postage and handling if my order is being sent overseas?

Please call the Coffee Parts warehouse on +61 2 9666 6114, from Monday to Friday, 9am - 5pm or you can email info@coffeeparts.com for an estimate of freight charges.

4. Which countries does Coffee Parts deliver to?

International orders are common. Coffee Parts can deliver to all countries across the globe.