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Shipping and Delivery

Super Fast Same day dispatch for orders before 2pm aest

We all want everything yesterday! And we get that, so super-fast same working day dispatch of all orders placed before 2pm AEST has been our goal from day one. All orders are sent fully tracked using Australia Post eParcel and various other couriers depending on location.

Australia Post and the couriers we use deliver parcels Monday to Friday, generally between the hours of 8am to 6pm. On most items during checkout you will be able to select between standard and express delivery, however, quoted delivery timeframes are indicative only. Once your order is despatched, an email and/or text message with a link to track your order.

If you are in Sydney you will also be able to select from same-day 3-hour couriers or click and collect from our warehouse in Pagewood just 10 minutes from Sydney CBD.

And we are now shipping to over 70 countries Worldwide too! (Also due to COVID this option is temporarily tricky with fewer flights out of Australia)

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A little bit more on what to expect when you receive your package. Our earth is a precious place, which I would love to see in a beautiful state for future mini-me's. So, we are trying to minimize both plastics used in packaging and paper. We have replaced plastic bubble wrap with an ethically sourced paper equivalent, and in most cases use recycled cardboard cartons rather than plastic satchels to send orders. From a marketing perspective, we would like to see all orders go out in our branded boxes, however, we first re-use boxes from items sent to us, and then us our fancy ones in a bid to save this world of excess packaging.


The important part - Delivery Time and Costs

Shipping cost will depend on the size of your order and location, however you can check costs both directly on the product page or at checkout prior to entering any details. Below is an indicative time frame and cost:

Parts, Accessories, Brew Bar and Tea Bar

standard delivery

From $8.952 – 7 business days*COVID DELAYS COULD OCCUR

express delivery

From $9.951 – 3 business days*COVID DELAYS COULD OCCUR
Water Filters

standard delivery

From $8.952 – 7 business days*COVID DELAYS COULD OCCUR

express delivery

From $9.951 – 3 business days*COVID DELAYS COULD OCCUR
Coffee Grinders

Home Grinders

Quoted on product page1 – 3 business days*COVID DELAYS COULD OCCUR

Commercial Grinders

Quoted on product page1 – 3 business days*COVID DELAYS COULD OCCUR
Coffee Machines

Home Machines

Quoted on product page1 – 4 business days*COVID DELAYS COULD OCCUR

Commercial Machines

Quoted on product page2 – 7 business days*COVID DELAYS COULD OCCUR

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Don't feel left out, countries we ship to

Due to COVID International shipping has seriously been affected, with reduced flights out of Australia meaning International freight has become slow :(

We have to be honest here, we don't think the international freight rates are fair, and we are working on making them economical. After all the world is flat, and coffee lovers are borderless. For now, shipping cost will depend on the size of your order and location, however you can check costs both directly on the product page or at checkout prior to entering any details. Below is a list of countries we ship to:

Countries

Argentina

Australia

Austria

Belgium

Brazil

Brunei

Chile

China

Christmas Island

Cook Islands

Croatia

Czech Republic

Denmark

Ecuador

Fiji

Finland

France

French Polynesia

Germany

Greece

Honduras

Hong Kong

Iceland

Indonesia

Ireland

Ilse of Man

Italy

Japan

..

Lexembourg

Macau

Malaysia

Maldives

Malta

Monaco

Nepal

Netherlands

New Caledonia

New Zealand

Norfolk Island

Norway

Portugal

Qatar

Singapore

Solomon Islands

South Africa

South Korea

Spain

Sri Lanka

Sweden

Switzerland

Taiwan

Thailand

Turkey

UAE

United Kingdom

United States


Some of our Shipping partners

We use Australia Post eParcel as well as various couriers to dispatch all orders both within Australia and Internationally.

Within Australia

Australia Post

TNT Couriers

Same Day

Capital Transport

Civic Couriers


Some of those minor details that we all love

  • * Please note quoted delivery timeframes are indicative only
  • All orders are traceable and require a signature upon receipt

Want to know a little more about our journey?

A little bit more about us. Coffee Parts was originally started in 1999 by the legendary Domingos Laranjinha in order to be able to rebuild his beloved 1961 Faema e61. In the late 1990's buying parts in Australia was nearly impossible without begging or being in the inner circle of the coffee machine companies. So he contacted family in Italy and got some seals sent over for his Faema e61 and for some machines which his friends owned. Soon he was getting more parts sent over for friends of friends, and that's where it all started.

Then came 2005 and that's where Pedro's official journey started, continuing Domingo's legacy, supplying the products he loved, to the industry he adored!! Combining the love for hospitality with tech has been a dream, and seeing the Australian Coffee scene evolve over the years has been magical. If you feel like looking back down memory lane with us, here is a timeline of our journey.